Citi88 Terms and Conditions – Online Casino Platform Guidelines

1. Acceptance of Terms and Conditions

Welcome to citi88, an online casino platform operating under the domain citi88.vip. These Terms and Conditions constitute a legally binding agreement between you ("Member") and citi88 ("Company"). By accessing, registering, or using any part of our platform, you confirm that you have read, understood, and agreed to comply with all terms set out in this document.

If you do not agree with any part of these terms, you are advised not to use the citi88 platform. Continued use of this platform following any amendments to the terms is considered acceptance of the revised terms.

2. Member Eligibility

Citi88 services are only available to individuals who meet the following requirements:

• Aged 18 years and above at the time of registration.
• Being located in a country or region where participation in online gambling activities is permitted under local law.
• Not included on any list of persons prohibited or restricted from using gambling platforms.
• Having full legal capacity to enter into a binding agreement.
• Not registering on behalf of a third party or using a false identity.

Citi88 reserves the right to request proof of age and identity at any time through the KYC (Know Your Customer) process. Failure to provide the required documents may result in account suspension or termination.

3. Account Registration and Management

Each member is only permitted to hold one account only at citi88. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and the freezing of any existing balances.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as shown on official documents.
• A valid date of birth.
• An active and reachable email address.
• A valid mobile phone number.
• A strong password for account security.

You are solely responsible for maintaining the confidentiality of your login credentials. citi88 shall not be held liable for any losses arising from unauthorized access to your account due to your own negligence.

4. Deposits and Fund Withdrawals

Citi88 accepts a range of payment methods popular in Malaysia, including FPX, local bank transfers, and approved digital wallets. All deposits are processed instantly upon confirmation received from the payment provider.

Deposit Requirements:

• The minimum deposit amount is as specified on our Deposit page.
• Deposits must be made using a payment method registered in the member's own name.
• Deposits from third parties are not accepted and will be returned.
• Citi88 reserves the right to request proof of payment where necessary.

Withdrawal Requirements:

• Withdrawals are processed within 24 hours business days after the request is approved.
• Identity verification (KYC) must be completed before your first withdrawal is processed.
• The withdrawal method must match the original deposit method.
• Any bonus received is subject to wagering requirements before a withdrawal can be made.
• Citi88 reserves the right to request additional supporting documents for large withdrawal amounts.

5. Bonuses, Promotions, and Special Offers

Citi88 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated alongside the respective offer. General terms applicable to all bonuses are as follows:

• The welcome bonus is only available to new members making their first deposit.
• Each member is eligible to receive each type of bonus once only unless otherwise stated.
• Wagering requirements (rollover) must be met before bonus balances can be converted to cash.
• Citi88 reserves the right to void bonuses and reclaim associated wins if fraud or abuse is detected.
• Bonuses cannot be transferred between accounts.
• The validity period of each bonus is stated in its respective promotional terms — expired bonuses will be removed automatically.

The citi88 VIP Program rewards our loyal members with exclusive benefits. For more information about the VIP Program, visit the VIP page.